Terms of service

Terms of Service

Last Updated: August 20, 2026

Overview

This website is operated by Welcomenatives, a brand operated by WELCOMENATIVES LLC ("Welcomenatives," "we," "us," or "our").

Our website, welcomenatives.com, provides information, products, features, tools, and services made available to you subject to these Terms of Service ("Terms").

By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms, together with any additional policies referenced on our website, including our:

  • Privacy Policy
  • Return, Refund & Exchange Policy
  • Shipping Policy
  • Billing Terms
  • Other policies or notices made available through the website

Please read these Terms carefully before accessing or using our website.

If you do not agree with these Terms, you should not use the website or purchase products through our store.

Nothing in these Terms is intended to limit any non-waivable rights available to you under applicable consumer protection law.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer products and services online.

Section 1 - Online Store Terms

By using our website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you permit a minor dependent to use this website, you are responsible for supervising their use of the website where required by applicable law.

You may not use our website, products, or services:

  • For any unlawful or unauthorized purpose
  • In violation of applicable laws or regulations
  • To infringe intellectual property rights
  • To transmit malicious software, viruses, worms, or harmful code
  • To interfere with the operation or security of our website

We may suspend or terminate access to our services where we reasonably believe these Terms have been materially violated.

Section 2 - General Conditions

We reserve the right to refuse or cancel service or orders where reasonably necessary, including in cases involving:

  • Suspected fraud
  • Payment disputes
  • Unauthorized transactions
  • Abuse of our website or services
  • Resale activity contrary to stated product restrictions
  • Violations of applicable law
  • Violations of these Terms

Any decision to refuse or cancel an order will be subject to applicable consumer protection laws.

You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any material portion of our website or services without our prior written permission, except where permitted by law.

The headings in these Terms are provided for convenience and do not affect their interpretation.

Section 3 - Accuracy of Website Information

We make reasonable efforts to ensure that information displayed on our website is accurate and current.

However, occasional errors may occur concerning matters such as:

  • Product descriptions
  • Product specifications
  • Pricing
  • Promotions
  • Availability
  • Shipping estimates
  • Images
  • Sizing information
  • Website content

Information displayed on the website may be updated or corrected from time to time.

Nothing in this section limits our obligations to provide materially accurate product and transaction information as required by applicable law.

Section 4 - Prices and Changes to Services

Product prices may change from time to time.

The price applicable to your purchase is generally the price displayed during checkout at the time your order is placed, subject to correction of obvious pricing errors where permitted by applicable law.

We may:

  • Add or remove products
  • Change product descriptions
  • Change product pricing
  • Modify website functionality
  • Introduce new services or features
  • Discontinue products or services

Any such changes will apply prospectively and will not improperly alter an already completed transaction.

Section 5 - Products and Services

Certain products available through Welcomenatives may be:

  • Made to order
  • Custom printed
  • Produced after an order is placed
  • Fulfilled by third-party manufacturing or fulfillment partners

Because of manufacturing processes, materials, printing techniques, photography, lighting, and display settings, minor differences may occur between product images and physical products.

These may include reasonable variations in:

  • Color
  • Print placement
  • Dimensions
  • Texture
  • Pattern positioning
  • Finish

We make reasonable efforts to describe products accurately.

Any return, refund, replacement, or exchange request is handled according to our Return, Refund & Exchange Policy and applicable consumer protection law.

We reserve the right to limit product quantities or geographic availability where reasonably necessary.

Section 6 - Orders

Submitting an order through our website constitutes an offer to purchase the selected products.

After you place an order, you may receive an automated order confirmation.

We reserve the right to review, accept, reject, or cancel orders in circumstances including:

  • Payment authorization failure
  • Suspected fraud
  • Incorrect pricing
  • Product unavailability
  • Duplicate or unusually large orders
  • Shipping restrictions
  • Legal or regulatory requirements
  • Errors affecting the transaction

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund to the original payment method.

Section 7 - Billing and Account Information

You agree to provide accurate, complete, and current information when placing an order.

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information

You are responsible for checking your information before completing your order.

Providing incorrect or incomplete information may result in delays, failed delivery, or cancellation.

Payment information is processed through Shopify and/or third-party payment providers.

For more information about how personal information is handled, please review our Privacy Policy.

Section 8 - Payment

We may offer payment methods made available through Shopify and third-party payment providers.

Available payment methods may vary depending on:

  • Customer location
  • Currency
  • Device
  • Payment provider availability
  • Risk screening
  • Other payment-provider requirements

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be subject to verification, authorization, fraud screening, and other checks conducted by payment providers.

We do not guarantee that every payment method will be available for every transaction.

Section 9 - Order Modifications and Cancellations

Because many Welcomenatives products are made or printed specifically after an order is placed, production may begin shortly after purchase.

Customers may request order modifications or cancellation within the period stated in our Return, Refund & Exchange Policy.

We will make reasonable efforts to accommodate requests received before production begins.

Once an order has entered production or has shipped, cancellation or modification may no longer be possible.

This does not affect any cancellation or withdrawal rights that cannot legally be excluded under applicable law.

Section 10 - Shipping and Delivery

Processing times, estimated delivery times, shipping destinations, and other delivery information are described in our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

Actual delivery may be affected by circumstances including:

  • Carrier delays
  • Customs processing
  • Severe weather
  • Public holidays
  • Incorrect address information
  • International transportation disruptions
  • Events outside our reasonable control

If an order is lost, materially delayed, damaged, or otherwise affected during delivery, any available resolution will be handled in accordance with our Shipping Policy, Return Policy, and applicable law.

Section 11 - Returns, Refunds and Replacements

Returns, refunds, exchanges, replacements, defective-product claims, lost-package claims, and related matters are governed by our Return, Refund & Exchange Policy.

Because certain products are made to order or custom printed, change-of-mind returns or size exchanges may not be available for those products except where required by applicable law.

Nothing in these Terms eliminates any consumer remedy that cannot legally be excluded.

Section 12 - Optional and Third-Party Tools

Our website may provide access to features, applications, integrations, or services operated by third parties.

Examples may include:

  • Payment services
  • Tracking services
  • Review platforms
  • Marketing tools
  • Social media platforms
  • Customer service tools

Third-party services are subject to their own terms, privacy policies, and operating practices.

We are not responsible for the independent operation of third-party services except to the extent required by applicable law.

You should review the relevant provider's terms before using third-party services.

Section 13 - Third-Party Links

Our website may contain links to websites or services operated by third parties.

A link does not necessarily mean that we endorse or control the third-party website.

When you leave our website, the third party's terms and privacy practices apply.

We are not responsible for the content, privacy practices, availability, or operation of independent third-party websites, except where applicable law provides otherwise.

Section 14 - Reviews, Comments and User Content

You may have opportunities to submit:

  • Product reviews
  • Comments
  • Feedback
  • Images
  • Suggestions
  • Other content

You remain responsible for content you submit.

You must not submit content that:

  • Is unlawful
  • Is intentionally misleading
  • Infringes another person's intellectual property rights
  • Violates privacy or publicity rights
  • Contains malicious code
  • Is defamatory or abusive
  • Constitutes spam or deceptive advertising

By voluntarily submitting content for publication on our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, format, and distribute that content for purposes reasonably connected with operating and promoting Welcomenatives, subject to applicable law.

We may remove user content where reasonably necessary to comply with law, enforce these Terms, protect users, or maintain the integrity of our services.

Section 15 - Personal Information

Our collection and processing of personal information is governed by our Privacy Policy.

Our Privacy Policy explains matters including:

  • Information we collect
  • How information is used
  • Cookies and similar technologies
  • Advertising and analytics
  • Third-party service providers
  • Privacy rights
  • Data retention
  • International data transfers

Please review the Privacy Policy before using our services.

Section 16 - Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain errors or omissions concerning:

  • Product information
  • Pricing
  • Promotions
  • Availability
  • Shipping costs
  • Delivery estimates
  • Product specifications

We reserve the right to correct such information.

If a material error affects an order that you have already placed, we may contact you with the available options, which may include honoring the transaction where appropriate, obtaining your approval for a correction, or canceling and refunding the affected order.

We will act in accordance with applicable law when correcting transactional errors.

Section 17 - Prohibited Uses

You may not use our website or services:

  • For unlawful purposes
  • To encourage unlawful activity
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To impersonate another person
  • To submit materially false or misleading information
  • To distribute malware or malicious code
  • To interfere with website security
  • To gain unauthorized access to systems or accounts
  • To scrape or harvest personal data in violation of law
  • To conduct phishing, fraud, spam, or deceptive activity
  • To interfere with another customer's use of the website
  • To attempt to bypass fraud prevention or security systems

We may suspend access where reasonably necessary to protect our website, customers, payment systems, or legal rights.

Section 18 - Intellectual Property

Unless otherwise stated, the website and its original content, including:

  • Text
  • Graphics
  • Logos
  • Store design
  • Product presentation
  • Photographs owned by us
  • Original artwork owned or licensed by us
  • Branding
  • Website content

are owned by or licensed to WELCOMENATIVES LLC and are protected by applicable intellectual property laws.

You may access the website for personal, non-commercial shopping purposes.

Nothing in these Terms grants you ownership of our intellectual property.

Third-party trademarks, artwork, or intellectual property appearing on the website remain the property of their respective owners where applicable.

Section 19 - Disclaimer of Warranties

We aim to provide a reliable website and accurate product information.

However, to the maximum extent permitted by applicable law, we do not guarantee that:

  • The website will always be available without interruption
  • The website will be completely free from technical errors
  • Every feature will always operate without interruption
  • Information provided by independent third parties will always be accurate

Nothing in these Terms excludes warranties, guarantees, statutory rights, or remedies that cannot legally be excluded or limited.

Products remain subject to any warranties or consumer protections required by applicable law.

Section 20 - Limitation of Liability

To the maximum extent permitted by applicable law, WELCOMENATIVES LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or services where such damages are lawfully excludable.

This may include certain losses involving:

  • Lost profits
  • Lost revenue
  • Lost data
  • Business interruption

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms is intended to exclude or limit liability for:

  • Fraud
  • Willful misconduct
  • Liability that applicable law does not permit us to exclude
  • Statutory consumer rights that cannot be waived

Where applicable law limits our ability to restrict liability, our liability will be limited only to the maximum extent permitted by law.

Section 21 - Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising directly from your unlawful use of our services or your material breach of these Terms.

This provision will not require a consumer to indemnify WELCOMENATIVES LLC for matters caused by our own negligence, misconduct, or violation of law.

Section 22 - Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

If necessary, the invalid portion will be severed without affecting the validity of the remaining Terms.

Section 23 - Termination

These Terms remain effective while you use our website or services.

You may stop using our website at any time.

We may suspend or terminate access to our services where reasonably necessary because of:

  • Material violation of these Terms
  • Fraud
  • Security threats
  • Illegal activity
  • Abuse of our services

Termination does not eliminate obligations or rights that arose before termination.

Section 24 - Entire Agreement

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Welcomenatives website and services.

These may include our:

  • Privacy Policy
  • Return, Refund & Exchange Policy
  • Shipping Policy
  • Billing Terms

If a specific policy governs a particular transaction or issue, that policy will apply together with these Terms.

Nothing in this section restricts rights that cannot legally be waived.

Section 25 - Governing Law

These Terms and your use of our services are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide otherwise.

Nothing in this section deprives a consumer of protections or rights that cannot legally be waived under applicable law.

Section 26 - Changes to These Terms

We may update these Terms from time to time to reflect changes to:

  • Our services
  • Business operations
  • Technology
  • Legal requirements
  • Regulatory requirements
  • Our policies

The updated version will be posted on this page with a revised Last Updated date.

Changes will apply prospectively unless otherwise required or permitted by law.

Your continued use of our services after updated Terms become effective constitutes acceptance of the updated Terms where legally permitted.

Section 27 - Force Majeure

We are not responsible for delays or failures caused by events reasonably outside our control, including:

  • Natural disasters
  • Severe weather
  • War or civil disturbances
  • Government restrictions
  • Transportation interruptions
  • Carrier disruptions
  • Customs delays
  • Labor disruptions
  • Major technology or infrastructure failures

We will make reasonable efforts to minimize disruption and fulfill our obligations as circumstances permit.

This provision does not remove any refund or consumer rights that apply under applicable law.

Section 28 - Contact Information

Questions regarding these Terms of Service may be sent to:

Welcomenatives
Operated by WELCOMENATIVES LLC

Email: support@welcomenatives.com
Website: https://welcomenatives.com

Business Address:
5709 Sunnywood Dr
Cedar Hill, MO 63016-1317
United States