Privacy policy
Privacy Policy
Last Updated: August 20, 2026
This Privacy Policy describes how Welcomenatives, operated by WELCOMENATIVES LLC ("Welcomenatives," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit welcomenatives.com, make a purchase, communicate with us, or otherwise use our services.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy does not limit any rights you may have under applicable privacy or consumer protection laws.
1. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Information You Provide to Us
When you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our store, you may provide information such as:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details
- Product preferences
- Customer service communications
- Information you voluntarily provide when contacting us
Payment Information
Payments are processed through Shopify and/or third-party payment service providers.
Depending on the payment method you select, payment providers may collect information such as:
- Payment card details
- Billing information
- Payment authorization information
- Transaction details
Welcomenatives generally does not directly store complete payment card numbers.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Time spent on pages
- Products viewed
- Shopping cart activity
- Checkout activity
- Purchase activity
- Approximate geographic location
- Advertising and analytics identifiers
We use this information to operate our website, understand how customers use our services, improve performance, prevent fraud, and measure advertising effectiveness.
2. How We Use Your Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Processing payments
- Providing order confirmations and shipping updates
- Providing customer service
- Managing returns, refunds, replacements, and disputes
- Detecting and preventing fraud
- Maintaining website security
- Improving our website, products, and services
- Analyzing website traffic and customer behavior
- Personalizing the shopping experience
- Measuring advertising performance
- Conducting marketing and advertising activities
- Sending marketing communications where permitted
- Complying with legal and regulatory requirements
- Enforcing our Terms of Service and other policies
- Protecting our customers, business, and legal rights
3. Marketing Communications
If you subscribe to our email or other marketing communications, we may send you information regarding:
- New products
- Promotions
- Special offers
- Store updates
- Relevant marketing content
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.
You may also contact us at:
Transactional communications relating to orders, payments, shipping, customer service, or security may still be sent even if you unsubscribe from marketing communications.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide, protect, analyze, and improve our services.
These technologies may be used for purposes such as:
- Remembering items in your shopping cart
- Maintaining login sessions
- Remembering preferences
- Operating checkout functionality
- Detecting fraud
- Measuring website traffic
- Understanding website usage
- Personalizing content
- Measuring advertising performance
- Showing relevant advertising
Cookies may be placed by Welcomenatives, Shopify, analytics providers, advertising partners, payment providers, or other service providers.
The exact cookies used may change over time as our website and service providers are updated.
Where required by applicable law, we provide options to manage non-essential cookies or similar tracking technologies.
You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Analytics and Advertising
We may work with analytics and advertising providers to understand website activity and measure or improve our advertising campaigns.
These providers may include services associated with platforms such as:
- Meta
- TikTok
- Shopify
- Other advertising, analytics, and marketing service providers
These providers may collect or receive information such as:
- IP address
- Device identifiers
- Browser information
- Website activity
- Product views
- Shopping cart activity
- Purchase activity
- Advertising identifiers
This information may be used to measure advertisements, create audiences, prevent fraud, improve advertising performance, and provide more relevant advertising.
Depending on applicable privacy law, certain advertising activities may be considered "sharing," "sale," or processing for targeted advertising purposes even when no money is exchanged for personal information.
Where required by applicable law, eligible users may have the right to opt out of certain targeted advertising, sharing, or similar processing activities.
6. How We Share Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business.
These parties may include:
- Shopify
- Payment processors
- Banks and financial institutions
- Fulfillment providers
- Manufacturers
- Printing partners
- Shipping carriers
- Logistics providers
- Customer service providers
- Analytics providers
- Advertising platforms
- Email and marketing providers
- Fraud prevention providers
- IT and hosting providers
- Professional advisers
- Government authorities where legally required
We provide service providers only with information reasonably necessary for them to perform services on our behalf, subject to their contractual and legal obligations.
7. Shopify
Our online store is hosted by Shopify Inc.
Shopify provides the e-commerce infrastructure that allows us to operate our store, display products, process orders, manage customer information, and provide checkout functionality.
When you use our store, Shopify may process personal information on our behalf and may also process certain information for its own purposes as described in Shopify's applicable privacy documentation.
Shopify and its service providers may process or store information in countries other than the country in which you live.
For more information regarding Shopify's privacy practices, you may review Shopify's official privacy documentation at:
https://www.shopify.com/legal/privacy
8. Payment Processing
When you make a purchase, your payment may be processed by Shopify Payments or another third-party payment provider.
Payment providers may independently collect and process information necessary to:
- Authorize your transaction
- Detect fraud
- Process payments
- Handle refunds
- Resolve payment disputes
- Comply with financial regulations
Your payment information is subject to the privacy policies and security practices of the relevant payment provider.
We generally do not have access to or store your complete payment card number.
9. Fulfillment and Shipping Partners
Because our products may be manufactured, printed, fulfilled, or shipped by third-party partners, we may provide certain information to fulfillment and logistics providers, including:
- Customer name
- Shipping address
- Telephone number where necessary
- Email address where necessary
- Products ordered
- Order number
- Shipping instructions
This information is provided for purposes such as manufacturing, printing, packaging, shipping, tracking, and delivery.
Our fulfillment network may operate in multiple countries. As a result, information necessary to fulfill your order may be processed outside your country of residence.
10. International Data Transfers
Welcomenatives operates an international e-commerce business and works with service providers located in multiple countries.
As a result, your personal information may be transferred to, processed in, or stored in countries other than the country where you live.
Privacy and data protection laws in those countries may differ from those in your jurisdiction.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
11. Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
- Providing our services
- Completing transactions
- Maintaining business and accounting records
- Managing customer service matters
- Preventing fraud
- Resolving disputes
- Enforcing agreements
- Meeting legal, tax, regulatory, and compliance obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
12. Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our store also relies on Shopify and other third-party service providers to provide security for their respective systems.
However, no system, website, database, or method of transmitting information over the Internet can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of our services.
13. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Opt out of certain targeted advertising or data-sharing practices
- Appeal certain decisions regarding privacy requests where required by law
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.
14. California and Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights concerning personal information under applicable state privacy laws.
Depending on your jurisdiction and our legal obligations, these rights may include requests to:
- Know what categories of personal information are collected
- Access personal information
- Correct inaccurate information
- Delete certain personal information
- Obtain certain information in portable form
- Opt out of targeted advertising
- Opt out of certain sales or sharing of personal information
- Limit certain uses of sensitive personal information where applicable
If our use of advertising technologies is considered a "sale" or "sharing" of personal information under applicable law, eligible consumers may have a right to opt out.
You may contact us at support@welcomenatives.com to exercise an applicable privacy right.
15. European Economic Area, United Kingdom, and Switzerland
If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable data protection laws may provide additional rights.
Where applicable, we process personal information on legal bases that may include:
- Performance of a contract, such as processing and delivering your order
- Compliance with legal obligations
- Our legitimate business interests
- Your consent where required
Depending on applicable law, you may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent.
You may contact us at support@welcomenatives.com regarding these rights.
16. Children's Privacy
Our website and services are not intended for children under the age required to independently consent to the processing of personal information in their jurisdiction.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided us with personal information improperly, please contact us so that we can review the matter.
17. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
Once you leave our website, the privacy practices of those third parties are governed by their own policies.
Welcomenatives is not responsible for the privacy, security, or content practices of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
18. Legal Disclosure
We may disclose personal information when we reasonably believe disclosure is necessary to:
- Comply with applicable laws
- Respond to lawful governmental requests
- Respond to court orders or legal proceedings
- Investigate fraud or security incidents
- Protect our legal rights
- Protect customers or other persons
- Enforce our agreements and policies
19. Business Transfers
If Welcomenatives or WELCOMENATIVES LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Any successor entity may continue to process information in accordance with applicable law and the privacy commitments applicable to that information.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Our services
- Technology
- Service providers
- Legal or regulatory requirements
When we update this Privacy Policy, we will revise the Last Updated date shown at the top of this page.
Material changes may also be communicated through our website or other appropriate means where required.
21. Contact Us
For questions, concerns, complaints, or privacy requests, please contact:
Welcomenatives
Operated by WELCOMENATIVES LLC
Email: support@welcomenatives.com
Website: https://welcomenatives.com
Business Address:
5709 Sunnywood Dr
Cedar Hill, MO 63016-1317
United States