TERMS OF SERVICE
TERMS OF SERVICE
Last Updated: August 2026
OVERVIEW
This website is operated by Welcomenatives. Throughout the site, the terms “we,” “us,” and “our” refer to Welcomenatives.
Welcomenatives provides this website, including the information, tools, products, and services available through the site, subject to your acceptance of these Terms of Service (“Terms”) and any additional policies referenced on our website.
By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, please do not use our website or services.
We may update or modify these Terms from time to time by posting the revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.
Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer and sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By using this website, you represent that you are legally permitted to enter into transactions under the laws applicable to you or that you are using the website with appropriate authorization from a parent or legal guardian where required.
You may not use our products, website, or services for any illegal or unauthorized purpose or violate any applicable laws while using our services.
You must not transmit viruses, malware, worms, or other code designed to damage, interfere with, or disrupt our website or services.
A violation of these Terms may result in restriction or termination of your access to our website or services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service, restrict transactions, or cancel an order when reasonably necessary, including where we suspect fraudulent, unauthorized, abusive, or prohibited activity.
You understand that information other than payment card information may be transferred through various networks and may be subject to technical changes necessary to connect networks or devices.
Payment information is processed through secure third-party payment providers.
You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any portion of our website, services, or website content without our prior written permission, except where otherwise permitted by law.
Headings used in these Terms are provided for convenience and do not affect their interpretation.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to provide accurate and current information on our website.
However, website information may occasionally contain errors, inaccuracies, or outdated information.
Product-specific information, including materials, dimensions, sizing, availability, pricing, and care instructions, should be reviewed on the applicable product page before placing an order.
We reserve the right to correct or update website information when necessary.
SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES
Product prices, promotions, and availability may change from time to time.
We reserve the right to modify, suspend, or discontinue products, services, website features, or portions of the website when reasonably necessary.
Changes to prices will not affect orders already completed and paid for unless an obvious pricing or technical error occurred and applicable law permits us to correct it.
SECTION 5 - PRODUCTS AND SERVICES
Certain products may be available exclusively online and may be available in limited quantities.
Products are subject to our applicable Return & Refund Policy.
We make reasonable efforts to display product photographs, designs, colors, specifications, and descriptions accurately.
However, the appearance of colors and other visual details may vary depending on your device, screen, display settings, or other technical factors.
Product descriptions, availability, pricing, materials, dimensions, and specifications may vary by product and may be updated when necessary.
Some of our products are made to order, custom printed, or personalized. Production and shipping times may therefore vary depending on the product, destination, order volume, carrier, and other circumstances.
Customers should carefully review the applicable product description, sizing information, material information, and other product details before completing a purchase.
SECTION 6 - BILLING, ORDERS AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing, shipping, payment, and contact information when placing an order.
We reserve the right to refuse, limit, review, or cancel an order when reasonably necessary.
This may include orders associated with suspected fraud, unauthorized transactions, inaccurate information, unusual purchasing activity, or violations of these Terms.
If we modify or cancel an order, we may attempt to notify you using the email address, phone number, or other contact information provided with the order.
For additional information regarding payments, cancellations, refunds, and order-related matters, please review our Billing Terms & Conditions and Return & Refund Policy.
SECTION 7 - ORDER PROCESSING AND FULFILLMENT
Many Welcomenatives products are produced or prepared after an order is placed.
Processing and production times may vary depending on the specific product.
Estimated processing and delivery information is provided through our website and applicable Shipping Policy.
Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, holidays, transportation disruptions, or incorrect delivery information.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
SECTION 8 - OPTIONAL THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools, applications, integrations, or services that we do not directly control.
These services may be provided on an “as is” and “as available” basis and may be governed by the applicable third party's own terms and policies.
Your use of third-party services is at your discretion.
We may introduce additional tools, integrations, or services in the future, which may also be subject to these Terms and the applicable provider's terms.
SECTION 9 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Third-party websites are not controlled or operated by Welcomenatives.
We are not responsible for the content, policies, availability, security, products, services, or practices of third-party websites.
Any transactions or interactions with third-party websites are subject to the applicable third party's terms and policies.
SECTION 10 - USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you voluntarily submit reviews, comments, feedback, suggestions, ideas, photographs, or other materials to us, you represent that you have the right to provide such content.
You agree that your submissions will not:
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Violate the rights of another person or organization.
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Infringe intellectual property rights.
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Contain unlawful, defamatory, abusive, obscene, or malicious material.
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Contain malware or harmful code.
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Include false or intentionally misleading information.
Subject to applicable law and any specific terms presented when content is submitted, we may use submissions for legitimate business purposes, including customer service and improvement of our products and services.
SECTION 11 - PERSONAL INFORMATION
Your submission and our processing of personal information through our website are governed by our Privacy Policy.
Please review our Privacy Policy for additional information about the types of information we may collect and how that information may be used.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
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Product descriptions
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Product specifications
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Pricing
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Promotions
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Shipping charges
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Delivery estimates
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Product availability
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Other website information
We reserve the right to correct errors, inaccuracies, or omissions and update relevant information when necessary.
If an order is materially affected by an error, we may contact you using the information provided with your order and provide an appropriate resolution, including a refund where applicable.
SECTION 13 - PROHIBITED USES
You may not use our website, products, services, or content:
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For unlawful or fraudulent purposes.
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To violate applicable laws or regulations.
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To infringe intellectual property or other legal rights.
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To harass, threaten, abuse, defame, or unlawfully discriminate against others.
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To submit intentionally false or misleading information.
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To transmit viruses, malware, or malicious code.
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To collect personal information without authorization.
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To engage in spam, phishing, scraping, or fraudulent activity.
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To interfere with website security or functionality.
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To circumvent security measures.
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For any purpose that violates these Terms.
We reserve the right to restrict or terminate access to our website or services when we reasonably believe these Terms have been violated.
SECTION 14 - INTELLECTUAL PROPERTY
Unless otherwise stated, website content created or owned by Welcomenatives, including original text, graphics, branding, website design elements, and other original materials, is protected by applicable intellectual property laws.
Third-party trademarks, names, images, or other intellectual property displayed where legitimately applicable remain the property of their respective owners.
You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorization.
If you believe content appearing on our website infringes your intellectual property rights, please contact us at:
We will review legitimate intellectual property concerns and take appropriate action where necessary.
SECTION 15 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that our website or services will always be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, Welcomenatives and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of the website, products, or services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Certain jurisdictions do not permit particular exclusions or limitations of liability. Where those laws apply, the applicable exclusions or limitations will apply only to the extent permitted by law.
SECTION 16 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Welcomenatives and its officers, employees, contractors, service providers, and affiliates from claims, damages, liabilities, and reasonable expenses arising from:
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Your material violation of these Terms.
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Your unlawful misuse of our website or services.
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Your violation of applicable law.
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Your infringement of third-party rights.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue in full force and effect.
SECTION 18 - TERMINATION
These Terms remain effective while you use our website or services.
We may restrict or terminate your access to our website or services if we reasonably believe you have violated these Terms or engaged in fraudulent, unlawful, abusive, or prohibited activity.
Rights and obligations that arose before termination will continue to apply where appropriate.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our other applicable website policies, constitute the agreement between you and Welcomenatives regarding your use of our website and services.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with applicable laws and regulations.
Nothing in these Terms is intended to restrict or eliminate any mandatory consumer rights or protections available to customers under applicable law.
Customers located in jurisdictions that provide mandatory consumer protections may continue to exercise those rights where applicable.
SECTION 21 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.
Please review this page periodically for changes.
Your continued use of our website after updated Terms become effective constitutes acceptance of those changes, subject to applicable law.
SECTION 22 - CONTACT INFORMATION
If you have questions about these Terms of Service, our products, or an order, please contact:
Welcomenatives
Website: welcomenatives.com
Email: support@welcomenatives.com
Phone: +1 (307) 640-6189
Our customer service team aims to respond to customer inquiries within 24 hours on business days.