PRIVACY POLICY
PRIVACY POLICY
Last Updated: August 2026
Welcomenatives respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
SECTION 1 - INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect information that you provide directly to us, including:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Order information
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Payment-related information
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Other information you choose to provide to us
When you browse our website, certain information may also be collected automatically, including your IP address, browser type, device information, operating system, and information about how you interact with our website.
We use this information to operate our website, process orders, provide customer service, improve our products and services, and help maintain website security.
Marketing Communications
If you choose to subscribe to our marketing communications, we may send you emails about products, promotions, updates, and other information about Welcomenatives.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at:
SECTION 2 - HOW WE USE YOUR INFORMATION
We may use the information we collect to:
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Process and fulfill orders
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Process payments
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Ship products to you
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Provide order tracking information
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Respond to customer service requests
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Process refunds, replacements, or other order-related requests
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Communicate with you about your orders
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Improve our website, products, and services
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Detect and prevent fraud or unauthorized activity
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Maintain website security
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Comply with applicable laws and legal requirements
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Send marketing communications when you have provided the appropriate consent or where otherwise permitted by law
SECTION 3 - CONSENT
When you provide personal information to complete a transaction, place an order, arrange delivery, request customer service, or otherwise interact with our website, we use that information for the purpose for which it was provided and for other purposes reasonably necessary to provide our services.
Where we use personal information for marketing or other purposes requiring consent, we will provide an appropriate opportunity to provide or withdraw consent.
Withdrawing Consent
If you previously consented to receive marketing communications and later change your mind, you can unsubscribe at any time using the unsubscribe link in our emails or by contacting:
Please note that withdrawing marketing consent does not prevent us from sending transactional communications necessary to complete or manage your orders.
SECTION 4 - DISCLOSURE OF INFORMATION
We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services to you.
These service providers may assist with:
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Payment processing
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Order fulfillment
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Shipping and delivery
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Order tracking
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Website hosting and operation
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Customer support
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Fraud prevention
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Analytics
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Marketing and advertising services
We only provide service providers with information reasonably necessary for them to perform the services they provide.
We may also disclose personal information when required by applicable law, legal process, court order, or governmental authority, or when necessary to protect our rights, customers, property, or website.
SECTION 5 - SHOPIFY
Our online store is hosted on Shopify, which provides the e-commerce platform used to operate our website and process orders.
Shopify may process and store information associated with your use of our store, including information required to process transactions and provide website functionality.
Payment information is processed through Shopify and/or third-party payment providers depending on the payment method selected at checkout.
Payment providers use security measures designed to protect payment information and process transactions securely.
For additional information about how Shopify handles personal information, please review Shopify's Privacy Policy and Terms of Service.
SECTION 6 - THIRD-PARTY SERVICES
We may use third-party service providers to help operate our business.
These providers may collect, use, or process personal information as necessary to provide their services.
Third-party providers may have their own privacy policies governing how they handle personal information. We encourage you to review the privacy policies of any third-party services you use through our website.
Some service providers may process information in countries other than your country of residence. As a result, your information may be processed or stored outside your state or country.
When you leave our website or are redirected to a third-party website or application, that third party's privacy policy may apply instead of this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information.
SECTION 7 - SECURITY
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Payment information is processed through secure payment providers. We do not intentionally store complete payment card information on our own servers.
Although we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.
SECTION 8 - COOKIES AND SIMILAR TECHNOLOGIES
Our website and service providers may use cookies and similar technologies to operate the website, remember shopping cart information, understand website usage, provide analytics, and support advertising or marketing activities.
Cookies may be used for purposes such as:
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Keeping products in your shopping cart
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Maintaining website sessions
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Remembering preferences
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Measuring website traffic
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Understanding how visitors use our website
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Supporting marketing and advertising activities
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Improving website functionality
The specific cookies and technologies used may change as our website and third-party services are updated.
Where required by applicable law, we will provide appropriate choices or controls regarding certain cookies and similar technologies.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
SECTION 9 - YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of personal information, subject to applicable legal exceptions
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Request information about how your personal information is collected or used
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Opt out of certain marketing communications
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Exercise other privacy rights provided by applicable law
To make a privacy request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
SECTION 10 - AGE OF CONSENT
Our website is not intended for children who are not legally permitted to make purchases or use our services without appropriate authorization.
By using this website, you represent that you are legally able to enter into a transaction under the laws applicable to you, or that you are using the website with the appropriate consent of a parent or legal guardian where required.
SECTION 11 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
The updated version will be posted on this page with a revised Last Updated date.
If we make material changes to this Privacy Policy, we may provide additional notice where appropriate or required by law.
SECTION 12 - BUSINESS INFORMATION
Welcomenatives
Website: welcomenatives.com
Customer Service Email:
support@welcomenatives.com
Customer Service Phone:
+1 (307) 640-6189
QUESTIONS AND CONTACT INFORMATION
If you have questions about this Privacy Policy, want to make a privacy request, or would like additional information about how we handle personal information, please contact us:
Welcomenatives
Email: support@welcomenatives.com
Phone: +1 (307) 640-6189