Shipping time
PROCESSING TIME
This product is typically processed and prepared for shipment within 1–3 business days after your order is placed.
Processing times may vary slightly during holidays, periods of high order volume, or due to circumstances outside our reasonable control.
STANDARD SHIPPING TIMES
Estimated delivery times after your order has been shipped:
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United States: 5–15 business days
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Canada: 5–15 business days
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Europe: 5–15 business days
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Other countries: 10–20 business days
Please note that these are estimated delivery times and not guaranteed delivery dates.
Actual delivery times may vary depending on the destination, carrier, customs clearance, weather conditions, local postal services, holidays, and other circumstances outside our reasonable control.
WEEKENDS & PUBLIC HOLIDAYS
Our fulfillment partners may not process or dispatch orders on weekends or public holidays.
Weekends and applicable public holidays are therefore generally not included when calculating processing times.
ORDER TRACKING
When tracking information becomes available, it will be provided for your order where applicable.
Please allow some time after shipment for tracking information to become active in the carrier's system.
CUSTOMER SUPPORT
If you have questions about processing, shipping, tracking, or an existing order, please contact:
Welcomenatives Customer Support
Email: support@welcomenatives.com
Phone: +1 (307) 640-6189
We aim to respond to customer inquiries within 24 hours on business days.